MFS Mission is to make quality motion systems available to a wide range of customers
A lot of customers email us asking whether a private user can purchase a motion system from us.
The answer is YES.
Although the quality of our products has a level that allows the airline industry to use our products for training purposes, MFS makes high end systems affordable for private users.
MFS provides customers the best quality products, services and support in respect to their exact needs
At MFS, we really mean these words and not only write it down because it looks good on a website.
Each project starts with a discussion in order to set its specifications.
MFS treats each project and each customer individually and strive to find the solution that is spot on right and nothing more. Our customer can contact us on our cellphones, by messenger, skype and whatssap.
MFS will always assist you to find the specifications that are right for your project as otherwise, your project will only lead you to frustration and unsatisfaction.
For instance, simulating an airliner is not the same as simulating a fighter jet or a speed boat so why should you be limited to some random payload and size specifications to choose from.
Choosing a motion system is all about determining what it will be used for so that you should ideally always provide us this information on your first contact to help us get things right and move forward.
As MFS is not some random reseller but the company designing and building your products, we can provide you with the best possible consulting services, installation, support and maintenance services.
MFS indeed not only builds motion systems but also custom upper platform, visual systems and full cabin enclosures. Knowing the capabilities of our motion systems, we select what is right to meet your project requirements and specifications, we are also able to build your upper platform and whatever comes on top of it (from industrial testing equipment fixation points to fully enclosed simulators) accordingly.
When things go wrong, we pick up the phone and help you get your system moving as quickly as possible.
MFS won’t have you to wait weeks to get your emails answered.
MFS listens to its customers.
As support matters to us, it led us to include special assistance and diagnosis features in our software to help track any problem you may encounter.
MFS is certainly not the kind of company that will support only prior and during a sale. MFS will support its customers long after a sale is done. One of the main reason MFS went into business was the lack of high-quality products and support on the market so MFS staff knows the frustration of not getting the proper service and products.
MFS keeps things simple and reliable
We know our customers want a trouble-free motion experience and nothing more.
Using high quality products not only makes things better for our customers, but also makes life easier for us as there is little need for maintenance or repair services. Once again, the use of servomotors lowered the number of elements necessary to the strict minimum allowing us to provide our customers a safe and non-fail environment.
MFS has sold products to companies running them 24/7 for years (e.g. Sea instrumentation testing) and the best proof of their satisfaction was their order for new machines.
We keep everything simple and reliable as our customers want our products to be. For instance, our software will require a few very intuitive clicks or finger touches to get the motion system alive and ready to operate. Although we give each customer a training and a manual, our software is so intuitive that the manual isn’t necessary to operate the system.
Obviously, just because it is that easy doesn’t mean that we do not demand that our manuals are disregarded – they indeed contain our security checklists that you should be familiar with before even plugging the power on.
As security is an important matter at MFS, our system runs hundreds of tests in order to comply with CE specifications. Our software was also designed with security in mind so that our machine hardware has many auto safety functions as well as safety functions that you control.
Even though our roots are based in the enthusiast/semiprofessional markets, we were happy to provide airline companies our system in order for them to train their pilot at a lower cost. MFS will be pleased to find solution for all kind of customers be it a hobbyist or a global company such as Samsung, BMW, Alstom,…
MFS is also happy to be involved in many R&D projects in industries and universities.
In order to help our customers, go further, MFS is dedicated to research and improve furthermore its products and strive to continuously improve them.
We know working together as a team is a key factor for success but also for better products. As our goal is to bring the best products available, working together and listening is thus essential to us. We are well aware that great ideas can come from our customers so, as we keep working on our products on our own, we also listen to our customer needs and ideas.