MAKE QUALITY MOTION SYSTEMS AVAILABLE FOR A WIDE VARIETY OF CUSTOMERS AT AN AFFORDABLE PRICE
A lot of customers email us asking whether a private user can purchase a motion system from us.
The answer is YES.
Although the quality of our products has a level that allows the airline industry to use our products for training purposes, MFS makes high end systems affordable for private users.
OFFER HIGH QUALITY TAILORED PRODUCTS AND SERVICES
At MFS, we really mean these words and not only write them down on our website.
MFS treats each project and each customer individually and strive to find the solution that is spot on and nothing more.
Each project starts with a discussion in order to set its specifications. MFS will always assist its customers to find the specifications that are right for their project before moving forward with the system’s construction. For instance, simulating an airliner is not the same as simulating a fighter jet or a speed boat so why should you be limited to some random payload and size specifications to choose from. Choosing a motion system is all about determining what it will be used for so that you should ideally always provide us this information on your first contact to help us get things right and move forward.
Doing otherwise would only lead you to frustration and unsatisfaction.
As MFS is not some random reseller but the company designing and building your products, we can provide you with the best possible consulting services, installation, support and maintenance services.
PROVIDE COMPLETE SOLUTIONS IN ONE PLACE
Over time, MFS has expanded its motion system product line to include additional options such as electrical stairs, custom upper platforms, visual systems, and complete cabin enclosures. This diversification was a response to the challenges faced by our customers in finding suitable products that are capable of handling motion forces and provide adequate support. The addition of these products and services helps to better meet the unique needs and requirements of our customers.
PROVIDE FAST SUPPORT
When things go wrong, we pick up the phone and help you get your system moving as quickly as possible. Our customer can contact us on our cellphones, messenger, skype and whatssap. MFS won’t have you to wait weeks to get your emails answered.
As support matters to us, it led us to include special assistance and diagnosis features in our software to help track any problem you may encounter.
MFS is certainly not the kind of company that will support only prior and during a sale. MFS will support its customers long after a sale is done. One of the main reason MFS went into business was the lack of high-quality products and support on the market so MFS staff knows the frustration of not getting the proper service and products.
KEEP THINGS RELIABLE AND SIMPLE
We know our customers want a trouble-free motion experience and nothing more.
Using high quality products not only makes things better for our customers, but also makes life easier for us as there is little need for maintenance or repair services. The use of quality components certainly allows our customers to operate our motion systems in a safe and non-fail environment.
MFS has sold products to companies running them 24/7 for years (e.g. Sea instrumentation testing).
The best proof of their satisfaction was their new orders.
Although we give each customer a training and a manual, our software is so intuitive that the manual isn’t necessary to operate the system. We keep everything simple and reliable as our customers want our products to be. For instance, our software will require a few very intuitive clicks or finger touches to get the motion system alive and ready to operate.
Obviously, just because it is that easy doesn’t mean that we do not demand that our manuals are disregarded – they indeed contain our security checklists that you should be familiar with before even plugging the power on.
As security is an important matter for MFS, our systems run hundreds of tests in order to comply with CE specifications. Our software are also designed with security in mind so that our hardware has many auto safety functions as well as safety functions that can be controlled by its user.
Even though our roots are based in the enthusiast/semiprofessional markets, MFS is proud to supply world renown companies for their motion needs : International racing teams (F1 – America CUP,…) , Airlines, Samsung, BMW, Alstom,…
MFS is also involved in many R&D projects for industries and universities.
MFS is dedicated to research and improve furthermore its products.
Working together with our customers and listening to them is thus essential to us.